Support Center

Frequently Asked
Questions

Find answers to common questions about our custom CNC machining, injection molding, die casting, and mold making services.

01 What information do you need for a quotation?

For quotation, we usually need 2D drawings, 3D files, material requirements, surface finish requirements, tolerance requirements, quantity, and any special assembly or testing requirements. If drawings are not available, samples or reference photos can also help us evaluate the project.

02 What file formats do you accept for quotation?

We accept common 2D and 3D file formats such as PDF, DWG, DXF, STEP, STP, IGS, IGES, X_T, and STL. STEP or STP files are preferred for 3D structure review, while PDF drawings are useful for checking tolerances, surface finish, and special requirements.

03 Do you support both prototype and mass production?

Yes. We can support prototype making, small-batch production, mold development, injection molding production, and follow-up mass production. The suitable process depends on part structure, material, quantity, tolerance, and final application.

04 What materials can you process?

We can process common metals and engineering plastics, including aluminum, stainless steel, steel, brass, ABS, PC, POM, Nylon, and other materials depending on project requirements. The final material should be selected according to strength, appearance, temperature resistance, wear resistance, and cost.

05 What tolerance can you achieve?

Tolerance depends on material, part size, structure, process, and inspection requirements. For CNC machined parts, tighter tolerances may be possible depending on the drawing. For injection molded parts, tolerance should be evaluated based on material shrinkage, mold structure, and production conditions.

06 Can you help with DFM review?

Yes. For plastic injection mold and injection molding projects, we can review part structure, wall thickness, draft angle, gate location, parting line, shrinkage risk, and possible molding issues before tooling starts.

07 Do you provide surface finishing?

Yes. We can support different surface finish options depending on material and process. Common options may include anodizing, sandblasting, polishing, brushing, plating, painting, silk screen printing, pad printing, and mold texture.

08 How do you control quality?

Quality control may include material confirmation, first article inspection, dimensional inspection, appearance inspection, in-process checking, production consistency control, and final inspection before shipment. Inspection requirements can be confirmed according to drawings, samples, or customer specifications.

09 Can you make parts without drawings?

If formal drawings are not available, we can review samples, reference photos, or basic dimensions first. However, for accurate quotation and production, 2D drawings or 3D files are strongly recommended.

10 Can you sign an NDA before quotation?

Yes. If the project involves confidential product designs or technical information, an NDA can be signed before quotation or drawing review.

11 What is your typical lead time?

Lead time depends on the process, part complexity, quantity, material, surface finish, and tooling requirements. CNC machined prototypes are usually faster, while injection mold making and injection molding projects require more time for tooling, mold trial, sample approval, and production.

12 Do you arrange international shipping?

Yes. We can support international shipment according to project requirements. Shipping method can be discussed based on destination, quantity, delivery time, packaging requirements, and customer preference.

13 Do you make die casting molds?

Yes. We can manufacture custom die casting molds for aluminum alloy and zinc alloy parts. Our support can include drawing review, DFM evaluation, mold design support, mold base and cavity machining, mold fitting, trial support, and mold modification based on sample testing.

14 Do you provide die casting production after mold making?

Yes. We can support die casting production after the mold is confirmed. Depending on the project requirements, we can help with mold trial, sample production, low-volume production, mass production, trimming, deburring, CNC post-machining, surface finishing support, inspection, and packaging.

15 What is the difference between die casting mold making and die casting services?

Die casting mold making focuses on manufacturing the tooling used to produce metal die cast parts. Die casting services focus on producing the actual aluminum alloy or zinc alloy parts using the mold. Some projects need only mold making, while others need both mold making and production support.

16 What materials can be used for die casting parts?

Common die casting materials include aluminum alloy and zinc alloy. Aluminum alloy is often used for housings, structural parts, lighting components, and mechanical parts. Zinc alloy is often used for smaller components, electronic parts, and parts that require good detail and dimensional stability.

17 Can you support mold trial and modification?

Yes. Mold trial and modification are important parts of both plastic injection mold and die casting mold projects. After trial samples are produced, we check appearance, dimensions, forming issues, assembly areas, and customer feedback. Mold modification can then be made before the next production stage.

18 Do die casting parts need CNC post-machining?

Some die casting parts need CNC post-machining, especially when they have tight tolerance holes, threads, flat sealing surfaces, or assembly-critical positions. Die casting is suitable for forming the main shape, while CNC post-machining can improve accuracy in selected areas.

19 Can you make both plastic injection molds and die casting molds?

Yes. We can support both plastic injection mold making and die casting mold making. Plastic injection molds are used for molded plastic parts, while die casting molds are used for aluminum alloy or zinc alloy metal parts. The mold structure, material, process, and production requirements are different.

20 Can you help choose the right process for my part?

Yes. If you are not sure whether your part should use CNC machining, plastic injection molding, or die casting, we can review your drawing, material requirements, quantity, tolerance needs, surface finish, and application. Then we can suggest a practical manufacturing process based on the project.

Still Have Questions?

Contact our team directly for project-specific questions about CNC machining, mold making, injection molding, or die casting.